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Lessons learned from Rio 2016
Keeping British manufacturing competitive
Celebrating staff loyalty
Why I make my own cup of tea
Lessons in success: Star Wars style (spoiler alert!)
What conclusions will archaeologists draw about the 21st century?
Why I read every day
Is anything a surprise?
I feeling great, fantastic or brilliant today?
Are our goals realistic?
Customer service: direct feedback for direct improvements
Breakfast spoons and the art of great customer service
Lessons from the World Cup
Latest Posts
As Team GB returns from Brazil and the dust on the Summer Olympics begins to settle, our MD Peter Church reflects on what business can lear...
As a purchaser of steel I have always paid attention to news about the UK and global steelmarkets. We are competing with many international...
When I was young all my friends’ parents worked in Letchworth Garden City – and almost all of them for just four companies. My father worked for the...
Often a member of the team offers to make me a cup of tea and I always decline. Staff numbers have grown over the last few years and I do not y...
I originally wrote a form of this blog in December after seeing the new Star Wars film but held off publishing it as I didn’t want to give away any ...