What conclusions will archaeologists draw about the 21st century?

What conclusions will archaeologists draw about the 21st century?

 

 

 

On a recent visit to the Natural History Museum in London, my son and I attended a talk about dinosaurs. There were many children in the audience who had an impressive knowledge of dinosaur facts and were able to answer almost every question the professor threw out. When it came to the audience’s turn to ask questions, a small boy near the front said: “How can you tell so many details, like what colour the dinosaurs were, just from a stone fossil?” The professor explained how researchers looked at other cold-blooded animals and made some assumptions. “Oh, so you guessed!” said the young boy and they entered into an exchange about unusual coloured animals such as zebras and red snakes. Eventually the professor conceded that researchers do indeed guess some things

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On the way home my son and I had a discussion about the guesses future archaeologists might make about our lives in the early 21st century based on the objects we leave behind. Here is what we imagined they might say.

 

At some point in the 21st century humans’ hearing started to fail. Almost everyone wore hearing devices called headphones for carrying out daily tasks or while walking or traveling on mass transit systems such as planes and trains. Where there was a lot of background noise it was compulsory. As a result of failing hearing almost all communication was written – via text messages, emails or applications on mobile devices. Teenagers during this period would use this method to send messages to their parents from their bedrooms, requesting drinks.

 

Most humans gained weight rapidly during the 21st century and they were so worried about this rapid weight gain that they took daily, if not hourly, photographs of themselves and published them on websites and apps to keep track of their changing size. This also allowed others – even those unknown to them – to pass judgment, comment and compare their own size. So important was this to society, that cameras and photo applications were added to people’s hearing aids.

 

In an effort to control pollution and climate change the world was rezoned and an area referred to as China was assigned to be a manufacturing centre. Almost all artefacts on display in museums from his period have ‘Made in China’ marked on them. Activity in Europe seems to have been focused on coffee, which replaced water as the main source of fluid. Examinations of waste sites from this period contain large quantities of paper cups in increasing size and quantity. Towards the end of the 21st century cups became so large that two hands were needed to hold them.

 

During the 21st century commerce moved entirely online and customers interacted with automated systems and businesses relied on using big data to analyse all situations and reduce risk to a minimum. Meanwhile, the rapid innovations that were a key feature of the 20th century came to an end as automated systems decided what was statistically likely to be successful – and humans were relieved of having to think about or want anything new or different.

 

What started out as a fun and creative way to pass the time for me and my son soon turned into a bleak and troubling view of society. Surely this is not how our world will be recorded in history!

 

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Why I read every day

Why I read every day

Twenty-three years ago, I pestered my then-boss to give me a car and let me visit some customers.  I had wanted to be a salesman for some time.  To many this may sound strange but I knew right from my first job on a market stall, at age 13, that “sales” was for me. I found lots of stuff difficult at school but I knew I was a good talker and I had the detentions to show for it. My part-time job in a sports shop gave me my first exposure to sales reps – they drove around in cars that someone else had paid for, showing people stuff and collecting orders. It did not even seem like a real job.

So I was 21 years old, had a brand new car and a list of people to see. What could be easier? Well, in fact, the first year was hell.  There was a lot more to being a salesman than I first thought. It required more planning, preparation and thought than I had ever imagined. Worse than that, people did not give you orders just because you went to see them.   I had had some sales training but was out of my depth. My boss was supportive, but he had taken a risk in giving me a chance and I did not want to tell him just how hard I was finding it.  

I was given a book, which I think was called “The Sales Handbook”, containing lots of tips and tricks to becoming a great salesman. Things improved, so I sought out more books and while my early reading focused on sales, with time it expanded into marketing, business and personal development.  About 10 years ago I started to read for at least 30 minutes every day. I have read some rubbish over the years, but I have also read some great things that have inspired me to develop some useful ways of working.   There are many recycled ideas out there and many I disagree with, but even these ideas I find useful, as they often make me more certain of my own thoughts on how things should be done.  

Last year I decided to give business books a break and started on autobiographies. I have to admit, I eased myself in with a few business people I had not previously read about, before getting stuck into a range of autobiographies by people outside of my normal interests.  I have read some amazing life stories and learnt how spending time outside your comfort zone and in the face of adversity can be good for you.  

Has all this reading helped?  Well I know it has not hurt me and along the way it’s given me inspiration to overcome some tricky problems and find my own way of doing things. How often do you read?


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Is anything a surprise?

Is anything a surprise?

This week I had a conversation with my teenage daughter about how much she’d saved from her monthly allowance for Christmas. Well, it turned out that December had come around too quickly for her and now – shock, horror! – she had no money to buy Christmas presents at all. Was I surprised? No, not really, which made me wonder how many things in business are actually that surprising either.

In February 2010 we had some problems with stock arriving from our Asian factories, which we blamed on the Lunar New Year. A year later we had similar problems, this time due to bad weather closing the ports where our containers arrive. When we took a step back we realised that both events should not have been a surprise to us at all. Bad weather in winter and an annual holiday, widely celebrated across Asia, are in fact events that we can expect and plan for. We now increase our stock around this time and allow extra days for containers to arrive.

Something else that shouldn’t have been surprising was when I was recently asked how we had managed to grow our business in the last few years. I explained that we had made a point of looking after and speaking to our current customers to find out what they really wanted from us, as well as visiting and speaking with more new potential customers than ever before. My acquaintance was quite taken aback at my simple reply. It turned out that their business had not spoken to many new companies and the number of new customers they had was very small – so to me it was not surprising they hadn’t opened many new accounts.

On the production side, our new manufacturing manager has started with improving efficiency. He reminded the team of Forumla 1 racing where everyone in the pit is expecting the car to arrive and has all the parts and equipment ready to go. We know when a machine will finish a production run and should have all the materials ready for the next one. Not being surprised when a machine stops saves as much as 10 minutes per working day. That’s 36 more production hours per year!

In light of these examples, I’ve now made it my mission to reconsider everything that usually surprises me and ask, ‘Is it really that surprising?’ Or ‘Could I have planned better?’


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I feeling great, fantastic or brilliant today?

I feeling great, fantastic or brilliant today?

Whenever I go the gym, the well-trained receptionists invariably greet me with a polite ‘how are you today?’ I always respond cheerfully, saying I’m great, fantastic or brilliant. But too often their reply is less than positive.

How can you always be so positive?” the head receptionist asked me recently after two years of our little exchanges. Well, I have my health, two wonderful children, a loving wife and run a successful business, staffed by amazing people. She laughed: “No, you are really positive. What’s your secret?” This is what I told her.

  1. Telling others I feel great makes me feel better even if the day is not going so well. I also find that a ‘not bad’ or ‘not so good’ response encourages others to share their less than positive thoughts with me – and two bad moods do not a good one make!

  2. I like to keep a list of things that i have achieved in the last few years and when I’m feeling under the weather, these successes cheer me up. It’s amazing how far we’ve come! I encourage my team to keep their own achievements lists too.

  3. I set myself goals and they help me to feel I am in control. While it’s good to set realistic ones, I also like to challenge myself. I would rather set 20 goals and fail a few than only set goals I know I will achieve.

  4. I believe that you are responsible for your life and can change it if you want to. If you are unhappy, do something about it!

  5. Always appreciate others and let them know. Telling others about great service you’ve received spreads positivity all around.

The next time I saw the receptionist, she wished me a ‘fantastically great workout.’ We both laughed but thanks to her newfound positivity, my gym session was indeed just that bit better than usual.


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Are our goals realistic?

Are our goals realistic?

My job involves a lot of travel. Over the last eight weeks, I've spent just seven nights at home, but somehow still managed to fit in a family holiday in Cyprus. It was wonderful to spend some quality time with my wife and children and the weather was a huge improvement on our cold wet spring. The holiday also gave me the opportunity to indulge in some people-watching, something I don’t usually get the chance to do.

It was while watching my son, first trying to stand on his sister’s shoulders in the pool and then progressing to increasingly more and more acrobatic poses, that I noticed how great kids are at setting themselves goals. A determined girl was launching herself further and further into the pool with every jump, two brothers were challenging each other to swim the length of the pool underwater, while a small boy was continuously beating his own record for bouncing a ball on his bat.

Two things struck me. The first was how these children refused to be defeated. If they failed at whatever activity they were engaged in, they tried and tried again, experimenting with new strategies and techniques. They learnt from their mistakes, adapted and improved. The second was how small and gradual their goals were – just one more metre or one more bounce. They didn't set themselves huge unachievable goals like going from being a non-swimmer to swimming 20 meters in the first going.

Children are very used to having small achievable goals set for them – like moving from level 5A to 6C in Maths, saving up half the money for a new Xbox game or keeping their room tidy for a week (although we don’t much success with this one in our house!). But from my experience, adults seem to be incredibly bad at setting goals for themselves – and we hate them too! That’s why most New Year’s resolutions are forgotten by the 3rd of January and we take forever to give up smoking or drinking, even when our doctors tell us it’s killing us.

Watching the children around the pool on holiday made me reflect on my own goals and how realistic they are. It also spurred me into action towards a achieving them – there’s one in particular I know my wife will be pleased about! As a company, we will also be reviewing our goals, to ensure that the steps on the way to achieving our overall goals are small and
manageable. Of course it will be tough, but slow and steady wins the race!

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